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Terms and Conditions for Teeosk, LLC

Updated January 1, 2023

Order Placement and Approval of Digital Proofs: 

When placing an order with Teeosk, LLC, you agree to provide complete and accurate information about the product to be printed, including the artwork, color, size, and quantity. After receiving your order, Teeosk, LLC will provide a digital proof (mockup) of the design for your review and approval. You are responsible for reviewing the digital proof and approving it before production begins. If any changes are requested after approval of the digital proof, additional fees may apply.

 

Ordering Process:

The customer is responsible for providing accurate and complete information at the time of ordering, including but not limited to design specifications, quantity, sizes, colors, and shipping address. Teeosk, LLC may provide a digital proof (mockup) to the customer for approval before production begins. The customer is responsible for reviewing and approving the digital proof before production begins. The digital proof is what is used by the customer to approve the look and design of the order. If any changes are requested after approval of the digital proof, additional fees may apply.

 

Payment:

Payment in full is required before production begins. Teeosk, LLC accepts payment by credit card or check. Payment by check may delay the production process until the check has cleared. Please note that if paying by credit card, Teeosk, LLC may charge an additional fee of 3% on orders above $1,500 for processing the transaction, as allowed by Utah state law.

 

Production and Delivery:

Teeosk, LLC works with trusted and reliable manufacturers, distributors, artists, contractors, and other relevant parties to fulfill our screen printing and promotional product orders. We hold them to the same high standards for quality and reliability that we hold ourselves to, and we work closely with them to ensure that our customers receive the best possible products.

 

Production time varies depending on the size and complexity of the order, and we will provide an estimated production time at the time of ordering. However, we cannot be held liable for any delays that arise from events beyond our control, including but not limited to natural disasters, shipping delays, and supplier delays. Teeosk, LLC will ship the order to the shipping address provided by the customer. The customer is responsible for ensuring that the shipping address is accurate and complete. Teeosk, LLC cannot be held liable for any shipping delays or delivery errors that arise from incorrect or incomplete shipping information provided by the customer.


 

Return Policy, Misprints, and Errors:

Due to the customized nature of our screen printed apparel, we do not accept returns. However, we are committed to working with our customers to ensure their satisfaction. Please note that the digital proof (mockup) provided to the customer is an estimation and is never perfect but is done in line with industry standards. The customer is responsible for reviewing and approving the digital proof before production begins. The digital proof is what is used by the customer to approve the look and design of the order. If any changes are requested after approval of the digital proof, additional fees may apply.

 

In the event of an error or misprint that exceeds 3% of the total items in the order,Teeosk, LLC will work with the customer to come to a mutually acceptable resolution, subject to our inspection and approval. This means that if there are any misprints on more than 3% of the items in the order, we will replace or credit those items. However, we reserve the right to investigate the cause of the issue to determine whether it was due to our own error, the manufacturer's error, the distributor's error, the artist's error, the contractor's error, or any other relevant party's error. If the issue was caused by a third-party, we will work with them to resolve the issue, but we cannot offer a refund or credit for the entire order if the issue is limited to 3% or less of the total items.

 

Please note that Teeosk, LLC works with trusted and reliable manufacturers, distributors, artists, contractors, and other relevant parties to fulfill our screen printing orders. We hold them to the same high standards for quality and reliability that we hold ourselves to, and we work closely with them to ensure that our customers receive the best possible products. However, we cannot be held liable for issues that arise from incorrect or incomplete information provided by the customer at the time of ordering, or issues that arise from products that customers provide to be printed on that may not print well or may have issues with the decoration adhering or working on that product. We cannot guarantee that those other items outside of our control will take decoration methods or to drying methods without spoiling. 

 

Shipping and Delivery: 

Teeosk, LLC will make every effort to ensure that your order is delivered on time and in good condition. However, we cannot be held responsible for delays or damages caused by shipping carriers, weather conditions, or other circumstances beyond our control.

 

Intellectual Property: 

By placing an order with Teeosk, LLC, you represent and warrant that you have the right to use any logos, designs, or other materials provided to us for printing. You agree to indemnify and hold harmless Teeosk, LLC from any claims or damages arising from the use of such materials.

Disclaimer of Warranties:

We make no warranties or representations about the accuracy or completeness of the content on our website or the quality or suitability of our products and services. We are not responsible for any errors or omissions in the content on our website or for any damages that may arise from your use of our products or services.

 

Limitation of Liability:

We will not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising from your use of our website or your purchase of our products or services, even if we have been advised of the possibility of such damages.

 

Indemnification:

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our website or your purchase of our products or services.

 

Governing Law: 

These terms and conditions shall be governed by and construed in accordance with the laws of the state of Utah, without giving effect to any principles of conflicts of law.

 

Changes to Terms:

We reserve the right to change these Terms at any time. If we make any material changes to these Terms, we will notify you by posting a notice on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to periodically review these Terms to stay informed of any changes. If you do not agree with the modified Terms, you must immediately stop using our website and services.

 

We also reserve the right to modify or discontinue any aspect of our website or services at any time, with or without notice to you. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our website or services.

Thank you for your understanding and for choosing Teeosk, LLC. If you have any questions or concerns, please don't hesitate to contact us.

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