Terms and Conditions for Teeosk, LLC
Order Placement and Approval of Digital Proofs
When placing an order with Teeosk, LLC, you agree to provide complete and accurate information about the product to be printed, including the artwork, color, size, and quantity. After receiving your order, Teeosk, LLC will provide a digital proof (mockup) of the design for your review and approval. You are responsible for reviewing the digital proof and approving it before production begins. If any changes are requested after approval of the digital proof, additional fees may apply.
Ordering Process
The customer is responsible for providing accurate and complete information at the time of ordering, including but not limited to design specifications, quantity, sizes, colors, and shipping address. Teeosk, LLC may provide a digital proof (mockup) to the customer for approval before production begins. The customer is responsible for reviewing and approving the digital proof before production begins. If any changes are requested after approval of the digital proof, additional fees may apply.
Payment
Payment in full is required before production begins. Teeosk, LLC accepts payment by credit card or check. Payment by check may delay the production process until the check has cleared. Teeosk, LLC may charge an additional fee of 3% on credit card transactions for orders above $1,500, as permitted by Utah state law. Late payments will accrue interest at 2% per month.
Production and Delivery
Teeosk, LLC works with trusted and reliable manufacturers, distributors, artists, contractors, and other relevant parties to fulfill our screen printing and promotional product orders. We hold them to the same high standards for quality and reliability that we hold ourselves to and work closely with them to ensure that our customers receive the best possible products.
Production time varies depending on the size and complexity of the order. While we provide estimated production times at the time of ordering, Teeosk, LLC is not liable for delays caused by factors beyond our control, including but not limited to natural disasters, shipping delays, or supplier disruptions. Risk of loss transfers to the customer or their designated shipping carrier once goods are tendered to the carrier, regardless of whether shipping costs are prepaid or billed separately.
Return Policy, Misprints, and Errors
Due to the customized nature of our screen-printed apparel, we do not accept returns. Customers are responsible for reviewing and approving digital proofs before production begins. In the event of misprints or errors exceeding 3% of the total order, Teeosk, LLC will replace or credit the defective items, subject to inspection and approval. Issues must be reported within 10 days of receipt; unreported goods will be deemed accepted.
Teeosk, LLC is not liable for misprints, defects, or decoration issues arising from customer-provided products or incomplete or inaccurate information provided at the time of ordering.
Force Majeure
Teeosk, LLC shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, labor disputes, supply chain disruptions, or governmental actions.
Limited Remedy Clause
In the event of a defect, Teeosk, LLC’s sole and exclusive remedy is, at its discretion, replacement of defective goods or a credit for the portion of the order affected. Teeosk, LLC’s liability is limited to the total amount paid under the purchase order.
Third-Party Liability Disclaimer
Teeosk, LLC is not liable for defects, injuries, or damages arising from the design, manufacture, or quality of products supplied by third-party manufacturers or distributors. Customers must seek resolution directly with the original manufacturer or distributor for product-related claims.
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Limitation of Liability:
To the maximum extent permitted by law, Teeosk, LLC’s liability for any claims, losses, or damages arising from or related to the use of our products or services, including but not limited to defects, misprints, delays, or delivery errors, is strictly limited to the amount paid by the customer for the specific order in question. Under no circumstances shall Teeosk, LLC be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost business opportunities, reputational harm, or injuries resulting from the use of products, even if Teeosk, LLC has been advised of the possibility of such damages.
Teeosk, LLC provides no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement. All products are sold “as-is,” and performance, quality, durability, and safety are the sole responsibility of the original manufacturer or supplier. Teeosk, LLC does not guarantee compatibility of customer-provided items with the printing process and will not be liable for damages resulting from such issues.
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Risk of Loss:
Risk of loss or damage to goods transfers to the customer upon tendering the goods to the shipping carrier or the customer, whichever occurs first. Teeosk, LLC is not responsible for damage or loss occurring during shipping and strongly recommends customers purchase shipping insurance.
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Indemnification:
You agree to indemnify, defend, and hold harmless Teeosk, LLC, its officers, employees, agents, contractors, and affiliates from any and all claims, damages, liabilities, costs, and expenses (including attorney’s fees) arising from:
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The use or misuse of products sold by Teeosk, LLC;
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Any alleged or actual infringement of intellectual property rights in designs, logos, or other materials provided by you for printing;
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Your failure to comply with applicable laws, regulations, or safety standards regarding the use or distribution of the products;
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Any representations, warranties, or modifications made by you to third parties regarding the products.
By accepting these terms, you acknowledge that Teeosk, LLC is acting solely as a distributor or service provider and does not assume liability for injuries, defects, or damages caused by the original manufacturer or third-party contractors.
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Dispute Resolution and Arbitration
All disputes arising from these Terms and Conditions or services provided by Teeosk, LLC shall be resolved exclusively through binding arbitration under the rules of the American Arbitration Association. Arbitration shall occur in Utah, and the decision of the arbitrator shall be final and binding.
Ownership and Risk of Title
Ownership of goods transfers to the customer upon full payment. Risk of loss transfers to the customer or their shipping carrier upon tendering of goods to the carrier.
Confidentiality Clause
All designs, artwork, and materials provided by customers will be treated as confidential and used only for fulfilling orders. Teeosk, LLC reserves the right to showcase completed products for marketing unless otherwise agreed in writing.
Shipping and Delivery
All shipping costs are the responsibility of the customer unless agreed otherwise in writing. Teeosk, LLC is not liable for delays or damages caused by shipping carriers, weather conditions, or other uncontrollable events.
Intellectual Property
By placing an order, customers represent and warrant their rights to use any logos, designs, or materials provided for printing. Customers agree to indemnify Teeosk, LLC against claims arising from misuse of such materials.
Disclaimer of Warranties
All products are sold "as-is" without warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose. Teeosk, LLC disclaims all liability for product quality, durability, or safety, which are the sole responsibility of the original manufacturer.
Storage and Abandonment Policy
Finished products must be retrieved within 30 days of notification. Unclaimed goods may incur storage fees or be deemed abandoned, in which case Teeosk, LLC reserves the right to dispose of or donate the goods without liability.
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Changes to Terms
These Terms and Conditions are subject to change. Customers are responsible for reviewing the Terms periodically. Continued use of Teeosk, LLC’s services constitutes acceptance of the updated Terms.
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Purchase Order Terms and Conditions for Suppliers
By accepting this Purchase Order (“PO”), the Supplier agrees to be bound by the following terms and conditions. These terms supersede any conflicting or additional terms provided by the Supplier unless expressly agreed to in writing by Teeosk, LLC (“Buyer”).
The Supplier warrants that all goods and services provided under this PO are free from defects in design, materials, and workmanship. All goods and services must conform to the specifications, samples, and descriptions provided by the Buyer or referenced in this PO. Additionally, the Supplier guarantees compliance with all applicable federal, state, local, and international laws, standards, and regulations, including safety and environmental requirements. The goods must also be fit and suitable for the purposes intended and communicated by the Buyer.
The Supplier assumes full liability for defective, nonconforming, or misprinted goods and services. The Buyer retains the right to reject or return such goods, at the Supplier’s expense, for repair, replacement, or credit. The Supplier shall bear all costs associated with remedying the defect, including shipping, handling, and inspection. If the Supplier fails to correct any defect or nonconformance promptly, the Buyer may procure replacement goods or services from an alternative source. In such cases, the Supplier shall be held responsible for any additional costs or damages incurred by the Buyer.
The Supplier is responsible for ensuring timely delivery of all goods and services in accordance with the schedules set forth in this PO. Failure to meet agreed-upon delivery timelines may result in penalties, cancellation of the PO, or additional costs borne by the Supplier, including but not limited to expedited shipping or replacement procurement. Risk of loss remains with the Supplier until the goods are tendered to the Buyer or its designated carrier, as specified in the PO. The Supplier assumes liability for any loss, damage, or delays occurring prior to this transfer of risk.
The Supplier agrees to indemnify, defend, and hold harmless Teeosk, LLC, its officers, employees, and affiliates from any claims, damages, or expenses, including legal fees, arising from or related to defective goods, breaches of warranty, misprints, errors, or nonconforming services. This indemnification includes claims of injury or property damage resulting from the use of the Supplier’s goods.
All goods and services provided by the Supplier shall be subject to inspection and acceptance by the Buyer. Inspection may occur at the Supplier’s facility, the Buyer’s premises, or another agreed-upon location. Inspection or failure to inspect by the Buyer does not relieve the Supplier of its obligations under this PO. If nonconformance is identified after delivery, the Buyer reserves the right to seek remedies, including rejection of goods or recovery of damages.
The Supplier warrants that the goods and services provided under this PO do not infringe upon any third-party intellectual property rights, including patents, trademarks, and copyrights. The Supplier further warrants that it holds all necessary licenses and certifications required to produce and deliver the goods or services. Any violations shall be the sole responsibility of the Supplier, including indemnifying the Buyer for any related claims or damages.
In the event of a breach of these terms, the Buyer reserves the right to cancel the PO without liability. The Buyer may withhold payment for nonconforming goods or services until the issue is resolved to its satisfaction. The Buyer may also seek damages for any losses incurred as a result of the Supplier’s breach, including but not limited to consequential and incidental damages.
These terms shall be governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes arising under this PO shall be resolved through negotiation, and if unsuccessful, in the courts of Utah. The Supplier acknowledges and agrees to the terms stated herein by accepting this PO or fulfilling any part of it.
Changes to Terms
These Terms and Conditions are subject to change. Customers are responsible for reviewing the Terms periodically. Continued use of Teeosk, LLC’s services constitutes acceptance of the updated Terms.